Please read these Terms and Conditions (“Terms”) carefully before using this website (the “Website”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1) About us

This Website is operated by The Homefinding & Fostering Agency (“we”, “us”, “our”).
Address: 67 College Road, Maidstone, ME15 6SX, United Kingdom
Email: duty@homefindingandfostering.co.uk
Phone: 01622 765646

2) Who these Terms apply to

These Terms apply to anyone who visits or uses the Website.

If you apply to become a foster carer, apply for a job, or enter into any formal arrangement with us, additional terms, policies, and procedures will apply and may be provided to you separately.

3) Privacy and cookies

Your use of the Website is also subject to our Privacy Policy, which explains how we collect and use personal information. Please read the Privacy Policy alongside these Terms.

4) Website content and information

We aim to keep information on the Website accurate and up to date, but the Website is provided for general information only.

• Content may be updated, changed, or removed at any time without notice.

• Information about fostering, allowances, roles, training, or processes may change and may depend on individual circumstances, legal requirements, and local authority arrangements.

• Nothing on this Website is intended to be professional, legal, medical, or financial advice. If you need advice, you should seek appropriate professional guidance.

5) Acceptable use

You agree not to misuse the Website. This includes (but isn’t limited to):

• attempting to gain unauthorised access to the Website, servers, or related systems;

• introducing viruses or malicious code;

• interfering with the Website’s performance or security;

• using the Website in a way that is unlawful, harmful, or fraudulent; or

• copying, scraping, or republishing content in a way that breaches these Terms.

We may suspend or restrict access to the Website if we believe you are breaching these Terms.

6) Intellectual property

Unless otherwise stated, all content on the Website (including text, images, graphics, logos, and design) is owned by us or licensed to us and is protected by intellectual property laws.

You may:

• view and print pages for your personal, non-commercial use.

You may not (without our written permission):

• copy, reproduce, modify, distribute, sell, or exploit Website content for commercial purposes; or

• use our branding, logos, or materials in a way that suggests endorsement or affiliation.

7) Links to other websites

The Website may contain links to third-party websites or services (for example, partner organisations, regulators, or resources).

• We are not responsible for third-party content, availability, or practices.

• A link does not imply our endorsement.

• You should review the terms and privacy policies of any third-party sites you visit.

8) Downloads and documents

The Website may provide downloadable documents (for example PDFs and guides).

• These are provided for convenience and general information.

• We do not guarantee that files will always be available, error-free, or compatible with your device.

• You are responsible for using appropriate security software when downloading files.

9) Website availability and security

We try to keep the Website available and secure, but we do not guarantee that:

• the Website will always be available or uninterrupted;

• content will always be error-free; or

• the Website will be free from viruses or other harmful components.

We may suspend or withdraw access to the Website for maintenance, security, or operational reasons.

10) Limitation of liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

To the maximum extent permitted by law:

• we are not liable for any loss or damage arising from your use of, or inability to use, the Website; and

• we are not liable for any indirect or consequential losses (such as loss of profits, business interruption, or loss of data).

11) Termination

We may terminate or suspend your access to the Website immediately, without notice, if you breach these Terms or where we reasonably believe it is necessary for security, legal, or operational reasons.

12) Changes to these Terms

We may update these Terms from time to time. We will post the latest version on this page and update the “Last updated” date above.

By continuing to use the Website after changes are posted, you accept the updated Terms.

13) Governing law and disputes

These Terms are governed by the laws of England and Wales.

If you have a concern or dispute about the Website, please contact us first and we will try to resolve it informally.

If a dispute cannot be resolved, the courts of England and Wales will have exclusive jurisdiction.

14) Contact us

If you have any questions about these Terms, you can contact us:
Email: duty@homefindingandfostering.co.uk
Phone: 01622 765646
Post: The Homefinding & Fostering Agency, 67 College Road, Maidstone, ME15 6SX